SHIPPING POLICY

At Arganlys, we want your shopping experience to be simple and hassle-free. Here’s everything you need to know about our shipping and payment options.

Shipping Information

• We ship across Morocco via Sendit, with delivery within 24 hours.

• Orders are processed within 1 business day.

• Shipping fees are calculated at checkout based on your location.

Missed Delivery & Returns

• If you miss your delivery, please contact Sendit with your tracking number to reschedule.

• Make sure to enter a valid phone number and address to avoid delivery issues.

No Returns or Exchanges

We do not accept returns or exchanges, so please double-check your order before completing your purchase.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, email us at contact.arganlys@gmail.com within 48 hours of receiving your package. Please include:

• Photos of the damaged item

• Your order number and a short description of the issue

We’ll review your request within 5 business days, and if approved, refunds may take 7-10 business days to process.

Lost or Stolen Packages

Once your order is marked as delivered, Arganlys is not responsible for any loss or theft. However, we understand that issues can happen, and we’re here to assist you as much as possible.

If you experience any problems, please reach out to us at contact.arganlys@gmail.com, and we’ll do our best to guide you in resolving the issue with Sendit.

Shipping Delays

Unexpected delays due to weather, holidays, or customs are beyond our control, but we’ll do our best to assist you.

Payment Options

We offer secure and convenient payment methods:

• Cash Payment: Pay securely through money transfer services like Western Union, Wafacash, or CashPlus.

• Bank Transfer: Complete your payment via bank transfer (details provided at checkout).

Currently, we only accept payments within Morocco. International payment options will be available soon!

Policy Updates

We may update this policy from time to time. Be sure to check back for any changes!

For any questions, contact us at contact.arganlys@gmail.com.